Custom Clothing FAQs
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Custom Clothing FAQs

Custom Clothing FAQs

Will my order submission be affected during the holidays?

Yes, order processing time may be extended during the holiday period, please allow some extra time to process your order after we are officially back to work, thank you for your understanding and peace of mind, we will process your order as soon as we are back to work. We are committed to giving special treatment to every order to ensure that your products are delivered as soon as possible. This is our way of giving back to you for your support and trust throughout the year!

Do we have customer service during the holiday?

Yes, our VIP customer service will be available 24/7 even during the holidays! However, the customer service team will be affected to a certain extent during the holiday period. While we will do our best to support you, please understand that delays may occur. We recommend that you plan ahead and contact us when we return to work to ensure that your issue is resolved in a timely manner.

When is the factory holiday?

Our factory will be on holiday on 1 February 2024, the holiday period lasts until 19 February 2024, but we don't proof during the holiday time, we will reply in time when we receive the information!

Do you support the sample?

As we all know, every good batch of product comes from a sample. Customers will also customize a sample to test the quality of the company's products. Our company also supports the customer to customize a sample first, so that the customer can test our quality first. If the quality is OK, then the mass goods will be placed. In addition, each customer has different needs. We have professional fashion designers who can help customers design the style they want and then make samples. If there is anything that needs to be modified, we can timely make modifications and communicate with them. Some customers want to know how much the unit price of a piece of mass goods is. Only after the sample is made, can we figure out how much the unit price of a piece of clothing is, and then give a specific quotation to the customer. Our sample time varies according to the needs of customers and the technology used, so the production time is also different. It takes about 7-21 days. You are welcome to contact us

How long the shipping time?

The sample shipping time about 5-7 days, bulk order shipping time about 7-10 days

Do you have any designers to help us design?

Yes, we have very professional fashion designers to help you design your fashion style and craftsmanship.

How do we know the production schedule of my order ?

We have production progress tracking, you can check the progress of your order at any time.

Can I customize my brand logo on my sample/bulk ?

Yes, you can add your logo on sample/bulk.

What is the price if I buy 100 pieces ?

The price depends on the style and the custom craft you need.

How to calculate the freight ?

The price of freight depends on the weight of the goods and the country of destination

What kind of company are you ?

Our clothing factory company, fashion ladies dress custom manufacture.

Do you have any discount ?

Yes, if you buy three samples, you can get one free sample, total is four samples you will get it

Can you make other clothes to custom ?

Yes, we can also customize other clothes. We have men's, women's, sportswear and yoga clothes.

Where is your company located ?

Our company is located in Dongguan, China, near the largestfabric market in Guangzhou and the largest port in Shenzhen.